November 24, 2008

Spectrotel is a leading New Jersey-based telecommunications provider of internet, long distance and local telephone services for small and mid-sized business through the Untied States.  It was founded in 1996.  Local, long distance, data and Internet services are the company’s business and residential solutions.

Spectrotel offers: (1) competitive pricing; (2) reliability; (3) unequaled customer care; (4) one easy-to-read invoice; and (5) online billing.  The company is backed up further by these impressive stats:

• 90% of customers recommend Spectrotel to others
• 99% of customer service calls are answered
• 80% of calls received are answered in < 30 seconds

Recently, Spectrotel’s already robust product set was significantly expanded to include a full suite of T-1 based services that includes dedicated voice, data and Internet. This move enables their agent sales force to provide enterprise-class service, reliability and performance that were not available to smaller business customers before.

Towards the end of October, the company announced , too, that it will expand its services into Illinois. Spectrotel will initially focus on small to medium-size businesses and soon follow with a residential product.

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